Dispatch Lead & Operations Administrator
This is a varied and responsible position overseeing daily administration across sales & orders processing, dispatch co-ordination, stock control and team supervision & leadership. You will act as the central link between sales, warehouse, suppliers, agents and management, ensuring everything runs smoothly and accurately.
Key Responsibilities
Sales & Goods Out
• Process customer orders (email, online platforms, sales team).
• Produce picking lists and delivery documentation.
• Coordinate warehouse dispatch and pallet bookings.
• Lead the dispatch team, ensuring orders are packed and dispatched within the correct timeframes.
Stock & Reporting
• Input daily production figures into Sage.
• Produce weekly stock reports.
• Prepare sales and agent commission reports.
General Administration
• Maintain customer, supplier and employee records.
• Handle incoming enquiries.
• Maintain company vehicle compliance records.
• Provide weekly and monthly operational updates to management.
About you
Essential:
• Previous experience in accounts or office administration.
• High attention to detail and strong organisational skills.
• Confident communicator able to deal with suppliers, warehouse staff and management.
• Adaptable and prepared to work in different departments and environments to support the business's needs.
Desirable:
• Experience within a manufacturing or wholesale environment.
• Working knowledge of Sage.
• Strong Excel skills.
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Personal Qualities
• Reliable and trustworthy (financial responsibility required).
• Able to manage multiple priorities.
• Practical, hands-on and solution-focused.
• Comfortable working independently in a busy environment.
Pay & Benefits
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£30-32.5k per annum
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No sales targets
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Training and support provided
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Stable, long-term opportunity
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Represent a respected British-made brand
Contact
To apply for this role, please email Bethanwith a copy of your CV and a covering letter.
01226 764059